Refund policy

RETURNS AND EXCHANGES:
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Please contact ACS to report any shortage, wrong parts, concealed damage, etc. after receiving your shipment, and prior to returning any merchandise. All returns must have Return Authorization or they will be refused by our receiving department. Pack your return so items will not be damaged during shipment. Returns must be shipped prepaid (no CODs will be accepted) and should be insured. Returns must be in original boxes, in new, undamaged, unmodified and resalable condition. We will exchange, or issue a store credit for returned items resalable as new. No returns will be accepted more than 30 days after date of invoice. Special order items are NOT returnable. Returns not related to ACS shipping errors are subject to a 15% restocking fee.
Approved Returns are sent to our pack & ship operation:

IF WE MAKE AN ERROR:
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ACS may issue a call tag for goods shipped in error. Subject to our return and exchange policy above, replacements will be sent upon our receipt of the incorrect items. Shipping will be at our expense, per the shipping method of the original order. If replacements are required before items can be returned, you will be charged for the replacement item, and a credit or refund (without penalty) will be issued upon receipt for the incorrect goods.